confidentiality

Qui sommes-nous

At SCER (Suncraft Renewable Energy), we are dedicated to promoting innovative solutions for a sustainable future. Based in Laval, Quebec, we design high-quality solar products, combining technical expertise and environmental commitment. Our mission is to transform renewable energy into an accessible and efficient resource for all, while maintaining the highest standards of privacy and transparency towards our users.

Comments

The security of your personal data is a priority. We are committed to respecting your privacy and protecting your information when you leave a comment on our site. This section explains how we collect, use and protect the information you provide when submitting comments. When you leave a comment on our site, we collect certain personal information. This includes your name, in order to identify you as the author of the comment, your, email adress, to allow you to receive notifications regarding your comment or to respond to you if necessary, as well as your IP adress, collected automatically for security purposes and to prevent spam.

Information collected through comments is used solely to respond to your comments and questions, improve our services by analyzing user feedback, and moderate comments to prevent abuse, such as spam. We implement strict security measures to protect your personal data from loss, misuse, or unauthorized access. Your information is only used for the purposes outlined in this privacy policy.

All comments left on our site are moderated before being published. This moderation ensures that content meets our community standards and does not contain spam or harmful comments. This ensures that the exchange remains respectful and constructive. In order to improve the user experience and optimize our services, we use session and traffic analysis cookies. These cookies help us understand how visitors interact with our site, and allow us to improve the quality of our content, including comment management. If you leave a comment, a cookie will be saved to remember your information and avoid you having to re-enter it the next time you comment.

By leaving a comment on our site, you consent to the collection and use of your personal information as described in this privacy policy. In accordance with personal data protection legislation, you have the right to access, modify or delete the personal information we have collected.

Media

When you upload or submit media files (such as photos or videos) to our site, it is important to note that these files may contain personal information that you have chosen to share. For example, images may contain EXIF ​​data, which includes information about the location (GPS) of the photo. We recommend removing this data before submitting media files to protect your privacy.

We promise not to use or share your media files for purposes other than those specified in this privacy policy. Submitted files may only be used for the purpose for which they were shared, such as illustrating a comment or enriching the content you submit on our site. We do not sell or transfer your media to third parties unless necessary to meet a legal obligation.

The images and videos you submit may be publicly visible on our site, depending on your posting settings. We therefore encourage you to consider the impact of the visibility of your media before sharing it. You can request removal of your posted content at any time, subject to applicable laws.

cookies

We use cookies to improve our users' experience, analyze traffic on our site, and personalize our services. A cookie is a small text file that is stored on your device when you visit a website. Cookies allow the website to remember your actions or preferences over a period of time. This includes information about your language, session settings, and other preferences that improve your experience of the site.

We use several types of cookies on our site. Necessary cookies are essential to enable navigation on our site and the use of its features, such as access to secure areas. Without these cookies, certain parts of our site would not function properly. Performance cookies collect information about how visitors use our site. They help us understand which pages are popular, analyze errors, and improve the overall performance of our site. These cookies do not collect personally identifiable information. Functional cookies are used to remember your preferences and personalize your experience on our site, such as your choice of language or display settings. Finally, targeting or advertising cookies are used to deliver relevant advertisements based on your interests. They may be placed by our advertising partners, but we ensure that they respect your privacy.

By visiting our site, you can choose to accept or decline cookies. You can manage your cookie preferences at any time by adjusting your browser settings. If you choose to decline cookies, some features of our site may not be available. To manage cookies in your browser, you can consult the privacy or options settings of each browser. You can also use third-party tools to disable certain advertising cookies.

We use web analytics tools such as Google Analytics to analyze how visitors interact with our site. These tools help us improve our content, design, and performance. The data collected by these tools is anonymized and does not identify you personally. By continuing to browse our site, you consent to the use of cookies as described in this privacy policy. If you do not accept the use of cookies, you must adjust your browser settings or leave our site.

Embedded content from other websites

Our site may include embedded content from other websites, such as videos, images, articles, or links. Embedded content from other websites behaves in the exact same way as if you have visited the site directly. This means that these sites may collect data about you, use cookies, embed additional third-party tracking tools, and monitor your interactions with that content, including if you have an account and are logged in to that site.

We do not control the data collection practices of these third-party sites. It is important to review their respective privacy policies to understand how your information is used when you interact with their embedded content. The external links you may find on our site are provided for informational purposes, but we are not responsible for the content of these sites or their handling of your personal data.

We are committed to ensuring that content shared on our site meets security and privacy standards. However, by clicking on an external link or interacting with embedded content from other sites, you consent to the collection and use of your information by these third-party sites, as described in their own privacy policies.

Who do we share your data with?

We may share your information with third-party service providers who help us operate our website, such as hosting providers, analytics tools, or marketing services. These providers are contractually obligated to protect your data and use it only for the purposes of providing services to us.

We may also share your information if necessary to comply with a legal obligation or to protect our rights, property, or safety, as well as those of our users. This includes complying with applicable laws, responding to lawful requests from law enforcement, or preventing fraud. As part of the sale or restructuring of our business, we may transfer your information to a buyer or other entity as part of a corporate transaction. In this case, we will inform you before any transfer of your personal information to a third party.

We do not sell, rent, or otherwise disclose your personal data for commercial purposes without your express consent. Our third-party partners who process your data are only authorized to use this information to provide services within the scope of our business and subject to their compliance with our privacy policies.

How long do we keep your data?

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal or regulatory requirements. For example, information related to your user account will be retained for as long as your account remains active or as long as necessary to provide the requested services.

Some data may be retained for longer periods as part of our legal obligations, such as for accounting, tax, or dispute resolution purposes. After these periods, your data will be securely deleted or anonymized to ensure it can no longer be used to identify you.

Where your data is sent

The information we collect may be transferred to and stored in countries outside your country of residence, including through the use of hosting services or third-party providers that may be located in different countries. These transfers are carried out in compliance with data protection laws and are implemented with appropriate security measures to ensure that your information remains protected.

We use service providers located in jurisdictions outside your country of residence to store and process your data, which may include servers located in the United States, Europe, or other regions. In all cases, we ensure that these transfers comply with data protection regulations, including the use of standard contractual clauses or other legal mechanisms to ensure the security and confidentiality of your information.

When your data is sent to countries outside the European Economic Area (EEA), we undertake to take all necessary precautions to ensure that your information receives an adequate level of protection, in accordance with international security standards.